I study the demand for information in household and behavioral finance.
Digital brokerage platforms make information acquisition nearly costless
and, importantly, directly observable: what investors choose to read,
watch, or investigate reveals what information they demand, rather than
requiring inference from proxies such as news coverage or trading. My
account-level data link trading, watchlists, clickstream, news-reading, and
AI-assistant records for the same investors at a large retail
brokerage.
My research examines three margins of information demand. First,
how do investors choose what information will reach them in the
future? Adding a stock to a watchlist is not simply a choice to
look at it; it changes how information about that stock reaches the
investor thereafter, including information she never actively seeks.
(The Watchlist Trap) Second, why do investors seek less
information precisely when they need it most? For stocks they own,
information is readily available, yet demand to learn about a position
falls sharply when it is losing. (Does Information Reduce Biases?)
Third, how does information demand respond when the technology
delivering information changes? An unexpected upgrade to an AI
assistant changes the information environment without changing investors’
portfolios, allowing me to study how demand responds to a change in the
technology of delivery. (Trading on the Chatbot’s Clock)
These settings distinguish choices made before information
arrives from choices made once it is available. A
watchlist addition can shape what information reaches an investor later;
seeking information is a separate choice about what to acquire. This
distinction allows me to trace information demand from the formation of the
information environment, through acquisition, to the information received
and trades that follow. In ongoing work, I study the final link: when a
push notification fails to arrive for technical reasons, the news remains
available but the prompt to attend to it is missing, separating the arrival
of information from its content. (Push to Read and Trade)